Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of James & Rose Toronto, operating from Gletsjerzand 30, Naaldwijk. By placing an order on our website, you agree to these Terms & Conditions.
Applicability
These Terms & Conditions apply to all offers, orders, and agreements concluded through the James & Rose Toronto webshop. By placing an order, the customer confirms acceptance of these conditions.
Product Information
We make every effort to display our products as accurately and clearly as possible. Product descriptions, images, prices, and other information are provided with care. However, minor inaccuracies, typographical errors, or differences in color and appearance may occur and do not constitute grounds for compensation or cancellation.
Ordering and Payment
All orders are processed only after full payment has been successfully received. Available payment methods may vary depending on the customer’s country or location. Customers are responsible for ensuring that their selected payment method is supported in their region before placing an order.
James & Rose Toronto reserves the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or technical errors.
Order Processing and Delivery
Orders are typically processed within 1 to 3 business days.
Estimated shipping times range from 3 to 7 business days, depending on the destination and local postal services. Please note that these delivery times are estimates and not guaranteed.
Orders are shipped directly from our international suppliers. As a dropshipping business, this may include shipments from China or other countries outside the European Union.
James & Rose Toronto is not responsible for delays caused by customs, carriers, weather conditions, or other circumstances beyond our control.
Returns and Cancellations
All information regarding returns, refunds, and cancellations can be found in our separate Return Policy, which forms an integral part of these Terms & Conditions.
Liability
James & Rose Toronto is not liable for lost, delayed, or damaged shipments once tracking information confirms delivery to the address provided by the customer.
Customers are responsible for providing a correct and complete delivery address. Any errors in address details must be reported within 24 hours after placing the order. Orders shipped to an incorrect address due to customer error cannot be refunded.
Intellectual Property
All content on the James & Rose Toronto website, including but not limited to text, images, logos, graphics, and design elements, is the exclusive property of James & Rose Toronto and may not be copied, reproduced, distributed, or used without prior written permission.
Complaints Procedure
Complaints or inquiries can be submitted via email at info@jamesrosetoronto.com. We aim to respond to all inquiries within 5 business days.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of The Netherlands. Any disputes shall be submitted to the competent court in The Netherlands.
Contact Information
For questions regarding these Terms & Conditions, please contact us at:
Business Name: James & Rose Toronto
Address: Gletsjerzand 30, Naaldwijk
Email: info@jamesrose-toronto.com