Privacy Policy

 

This Privacy Policy applies to the services of James & Rose Toronto. We respect the privacy of our customers and are committed to protecting the personal information you share with us. All personal data is handled carefully, securely, and confidentially.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect personal information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • IP address and device information

  • Order history and communication with customer support

  • Website usage data and browsing behavior

We only collect data that is necessary to provide and improve our services.

How We Use Your Data

Your personal data is used to:

  • Process, fulfill, and deliver orders

  • Provide customer service and order-related support

  • Send order confirmations, shipping updates, and service-related communications

  • Improve our website, services, and customer experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory obligations

Sharing Personal Data With Third Parties

James & Rose Toronto shares personal data with third parties only when this is required to operate our webshop, such as:

  • Payment service providers

  • Shipping and fulfillment partners

  • Website hosting and technical service providers

These third parties are only permitted to process your data on our behalf and are required to protect your information. We do not sell, rent, or trade your personal data to third parties.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law, such as for tax or accounting obligations.

Cookies

Our website uses cookies and similar technologies to ensure proper website functionality, analyze website traffic, and support marketing activities. You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of the website.

Your Rights

You have the right to access your personal data, request corrections, request deletion of your data, object to or restrict certain processing activities, and request data portability where applicable.

Requests regarding your personal data can be submitted using the contact details below.

Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. All payments are handled through secure, encrypted third-party payment systems.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Business Name: James & Rose Toronto
Email: info@jamesrose-toronto.com